You can return many items you have purchased within 30 days following delivery of the item to you.

We are committed to providing high-quality electrical products. If you receive a defective, damaged, or incorrect item, you may return it for a replacement or refund at no extra cost, subject to the conditions below.

1. Conditions for Return
You must submit a return request within 30 days of receiving the product.
The product must be unused and returned in its original packaging with all accessories.
A valid order number and proof of damage (photos/videos) are required.

2. How to Request a Return
Contact our customer service team with your order details.
We will review your request and process the return if eligible.
A replacement product will be shipped within 5 business days after approval, or a refund will be issued if you prefer.

Please note: Electric Voltage reserves the right to decline return requests if the product damage is due to user negligence.